Frequently Asked Questions

What do I need to bring for the session?

Please bring along any related medical scans and reports (X-RAY, MRI, blood test results, doctor’s diagnosis etc.). Appropriate clothing will be provided at our clinic. Feel free to bring your own comfortable shorts or tee.

What to expect in your first session?

Your first session will last 50-60 minutes. Your therapist begins with a consultation, followed by a full body assessment and hands-on treatment. Depending on the requirements of your condition, assessed by our therapists, complementary modalities may be applied in conjunction with your treatment.

Do you treat children?

Yes, we do treat infants and children.

I’m pregnant, is it safe to have treatment?

Definitely. We treat pregnancy-related pains and we strictly recommend treatment only after your first trimester. Your safety is always our utmost priority.

How do I make an appointment?

Call, text or WhatsApp us at 9127 3178 with your preferred date and time. Alternatively, email us at info@orchardhealthclinic.com.

What is the frequency of treatment?

For severe injuries/conditions, we recommend treatment on a weekly basis to ensure that pain is promptly managed, followed by maintenance on either a weekly or bi-weekly basis.

How many sessions will I need?

We work closely with our patients to achieve progress and improvements, because we understand that every individual is unique and recovers at a different pace. Let our therapist assess the severity of your condition, we will then be able to propose the best course of treatment. As a rule of thumb, your progress will be monitored between 8-10 sessions.

What to expect for subsequent sessions?

For subsequent follow-up sessions, you may opt for a half (20-30mins) or full session (50-60mins) treatment, depending on the severity of your condition. Your therapist will be able to advise you based on your treatment plan. 

Do you do home visits?

Absolutely. Do contact us at 9127 3178 or info@orchardhealthclinic.com.

What are the clinic rates?

We offer different rates for our two tiers of therapists: Director and Regular. Charges are time-based and Care Plans are available. Give us a call at 9127 3178 to find out more!

Are OHC services covered by insurance?

This depends on your policy and insurance type, please check with your insurer. We do not perform direct billings. However, we’ll be able to assist in your personal reimbursement by providing an invoice.

Do I need a doctor referral to Orchard Health Clinic?

Patients do not need a referral to be treated by any of our therapists. However, some insurers do require a general practitioner’s referral for reimbursement. Please check with your insurer on appropriate requirements before making an appointment.

Are you hiring?

We are always on the lookout for great talents on both fronts – clinic operations and professionals. Email us your CV and cover letter to jobs@orchardhealthclinic.com.

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